AirBnb Scammed Me
Don't let them get you next
After 18 emails, 7 phone calls, 3 forms of proof of merchant transaction, and even an attempt by my bank; @airbnb
and its affiliate "host" @amirdorn
has made this working vacation the worst. I have been basically been harassed and suckered in to a scam.
Normally I wouldn't post things like this but after speaking to my bank I'm not the only one who is reporting this type of #scam
Basically: I paid for an extended "long term reservation" which AirBnb and its affiliates of a payment policy whereas the guest would pay for the reservation in monthly installment payments, anyhow I am in my THIRD month of my 4 month #vacation #reservation
through Amirs Airbnb and I get an email stating I had yet to pay for this months installment for August, which to me is extremely odd seeing how I have someone handle all of my bills and this doesn't happen. Ever. I called the customer service number for Airbnb which seems to consists of a frontline basic service and any department beyond that has no ability of contact other than a 48 response via email. After countless calls and call backs and emails the conclusion was
Payment missing- verify transaction with bank- provide supporting evidence of submitted and finalized transaction- resolve missing payment which will resolve discrepancy for reservation.
I did everything as far as confirming with my bank of the processed and recieved transaction even down to time and vendor code, provided copy of my bank statement highlighting the charge, EVEN FORWARDING THEM THEIR OWN BILLING RECEIPT CONFIRMATION EMAIL, and had my bank write a proof of purchase, and NOTHING.
End result being
my reservation cancelled (even though I paid)
No refund of missing payment
No attempt at securing the reservation
Disregard for supporting documents of payment
Being told to lie to my bank and claim #fraud
And right now
I am out thousands and only have less than 24 hours to find a new rental (obviously not through Airbnb)
#business #wrong #manipulation #money #travel #hotel #guestlist #dirty #rental #justice #law #help #lawyer #review #hotels #customer #support